PPM 301 - Project Management

Review for the third test

The following questions are provided to help you study for the third test. Do not expect to see these exact questions on the test.

  1. What are some of the things you would expect to see in a project scope statement?

  2. What is a Work Breakdown Structure, such as the one an analyst would create early in a project? What are some common layouts used for Work Breakdown Structures?

  3. What are some of the reasons suggested by the text that would be sufficient for conducting a project that would not show a profit?

  4. The text tells us that staff will often prioritize work if managers do not do it for them. What are some of the choices that staff are known to make when left on their own?

  5. On a scale of 1 to 3, 1 being the most urgent, categorize the following three phrases on their urgency: needed, needed quickly, needed soonest/earliest.

  6. What do a Gantt chart and a PERT chart both tell us about tasks on a schedule? What do we see in one that we do not see in the other?

  7. What are the four steps in Deming's classic Quality Improvement cycle?

  8. What are risks (as in project risk management)?

  9. What is risk mitigation? Would risk mitigation affect your plans for risk contingencies?

  10. What does it mean to put a risk occurrence on your project schedule? Where on the schedule would you put it?

  11. How is a project system audit different from a product audit?

  12. What are the three things you are likely to measure in a project progress audit?

  13. What is the difference between an internal project audit team and an external project audit team?

  14. What is an example of a software product that could serve as your Project Management System?

  15. What is the difference between a PMS and a PMIS? Which is probably going to be used first in a project?

  16. How might the expectations of a sender or receiver affect their understanding of a project communication?

  17. What does it mean to listen or read actively?

  18. What kind of communication does the text warn us unlikely to have a candid portrayal of bad news? Which of Dr. Deming's 14 points addresses this most directly?

  19. What will be the likely outcome if a message runs contrary to a listener's beliefs, or if the listener does not want to hear the message?

  20. What are some classic non-verbal communication methods, having to do with a person's body, that we should pay attention to in meetings? What category of non-verbal communication do these messages fall under?

  21. What is the reference work for written communications that I mentioned in the notes?

  22. What is the three-part advice about communicating with people in writing or in meetings?

  23. What are some of the questions posed in the text that might cause you to cancel or not schedule a meeting?

  24. What team elements do we expect to find on a full time project team that we do not expect to find on a core project team?

  25. What effect do we expect long work hours to have on team members?

  26. What are two common corrective actions for sleep deprivation?

  27. What is an expected outcome from a lack of exercise?

  28. When the two classic remedies for lack of sleep cannot be applied, what other techniques are recommended?

  29. When a project leader is too fatigued to continue leading the project, what two steps does the text recommend?

  30. What should be do for new team members when they are assigned to one of our teams?

  31. What characteristic of a project would make it need an Interface Plan as part of the overall Project Plan?

  32. What are some of the signs given in the text that tell you a project is "challenged"?

  33. What are some of the common costs we would expect to have to handle in most projects?